If you’ve heard about the Ninja Air Fryer recall, you’re likely wondering what steps to take next. This guide will walk you through exactly what to do to check if your appliance is affected and how to get it replaced safely. Recalls can be confusing, but we’ll break it all down into simple, actionable steps.
Your safety is the top priority. Using a recalled air fryer can pose a serious fire and burn hazard, so it’s crucial to act promptly. Don’t worry, the process to get a replacement or refund is straightforward, and we’ll cover every detail you need.
Ninja Air Fryer Recall What To Do
First, let’s clarify which products are involved. The recall specifically concerns certain models of the Ninja Air Fryer. This isn’t a recall of all Ninja air fryers, only particular units with identified issues.
The main problem involves the air fryer’s basket detaching from the unit during the cooking cycle. This can happen with out warning, causing hot food and oil to spill. This presents a significant risk of burns and could also lead to a fire if the contents spill onto the appliance’s heating element or your kitchen counter.
Which Ninja Air Fryer Models Are Recalled?
The recall affects approximately 2 million units. You need to check your specific model number, which is located on the bottom of the air fryer base. Do not check the box or manual, as you may have received a different unit. The model number on the appliance itself is the only one that counts.
The recalled models include:
* AF101: Ninja Air Fryer (model numbers beginning with AF101)
* AF100: Ninja Air Fryer (model numbers beginning with AF100)
* AF080: Ninja Air Fryer (model numbers beginning with AF080)
* AF080C: Ninja Air Fryer (model numbers beginning with AF080C)
These units were sold in various colors, including black, gray, and a black/gray combination. They were sold at major retailers like Amazon, Best Buy, Kohl’s, Target, and Walmart from 2018 through 2023. The model number is the key identifier.
Immediate Steps To Take If You Own a Recalled Model
If your model number matches one of those listed above, you must stop using it immediately. Unplug the appliance from the wall outlet and let it cool completely if you have recently used it.
Do not attempt to repair the air fryer yourself. The issue is related to the basket assembly and latch mechanism, and a DIY fix will not make it safe. The manufacturer, SharkNinja, is providing a free replacement or refund.
Here is your action plan:
1. Stop Use: Unplug the air fryer and do not cook with it.
2. Check Model Number: Turn the unit over and find the model number on the bottom label.
3. Visit the Official Recall Page: Go to the dedicated recall website set up by SharkNinja or the U.S. Consumer Product Safety Commission (CPSC).
4. Submit Your Information: You will need to provide your contact details, the model number, and possibly the date code from the label.
5. Choose Your Remedy: You will typically be offered a free replacement air fryer or a refund.
6. Prepare for Disposal: Once you receive your replacement or refund instructions, you will be told how to safely dispose of the recalled unit to ensure it is never used again.
How to Get Your Free Replacement or Refund
The process is designed to be simple. After you confirm your unit is part of the recall, you’ll need to register it online. You will need a few pieces of information handy:
* The model number (e.g., AF101-100)
* The date code (a series of letters/numbers on the same bottom label)
* Your name, address, phone number, and email.
* A copy of your sales receipt, if you have it (this can speed up a refund request).
You will be directed to the official recall portal. There, you can submit your claim. The company will then process your request and ship you a new, safer air fryer model. In some cases, they may offer a refund instead. The replacement unit will be a different model that has been re-engineered to eliminate the safety issue.
Expect some processing and shipping time. It may take several weeks to receive your replacement, so plan accordingly. You will recieve email updates on the status of your claim.
Why Was the Ninja Air Fryer Recalled?
Understanding the “why” can help you see the importance of acting. The recall was initiated after SharkNinja received a high number of incident reports. Consumers reported that the basket assembly would detach while pulling it out, or even during the cooking process.
This failure can lead to:
* Severe Burns: From hot food, oil, or the basket itself.
* Fire Hazard: Spilled grease or food contacting the heating element can ignite.
* Property Damage: Damage to countertops, floors, and nearby items.
The CPSC and SharkNinja determined the risk was significant enough to warrant a full recall. The latch mechanism that secures the basket to the unit can wear or fail over time, leading to a sudden release. It’s a design flaw that needed to be corrected.
What To Do While Waiting for Your Replacement
You’ll be without your air fryer for a little while. Here are some safe alternatives for cooking:
* Use your conventional oven with a baking rack for a similar “air fry” effect.
* A countertop toaster oven can handle many of the same tasks.
* For crisping, consider using a broiler pan in your oven (with careful monitoring).
* Stovetop methods like pan-frying with a small amount of oil can work for some foods.
Avoid the temptation to use the recalled unit “just one more time” or “very carefully.” The risk is simply not worth it. A single failure could cause serious injury.
How to Safely Dispose of Your Recalled Air Fryer
Once your replacement arrives, you will get instructions on how to dispose of the old unit. The goal is to render it unusable so it cannot be pulled from the trash and used by someone else.
Typical disposal instructions include:
1. Cut the power cord off with scissors or wire cutters.
2. Place the cord and the main unit in separate bags for recycling or trash, following local guidelines.
3. Some programs may ask you to return a specific part (like the basket) as proof of disposal.
Do not donate or give away the recalled air fryer. Even if you inform the recipient, it could be passed on again without the warning, leading to potential harm.
Checking for Other Recalls and Staying Informed
It’s a good habit to periodically check your household appliances for recalls. You can register your products with the manufacturer when you buy them, which is the easiest way to get direct notifications.
You can also:
* Bookmark the CPSC recall website and check it periodically.
* Sign up for recall alerts via email from the CPSC.
* Keep a list of model and serial numbers for your major appliances in one place.
Staying proactive is the best way to ensure your home remains safe. Recalls happen across all brands and product categories, so it’s not a reflection on just one company.
Common Questions About the Recall Process
You might still have a few questions. Here are answers to some common ones.
Q: My Ninja air fryer seems fine. Do I still need to do anything?
A: Yes. If the model number matches, you must participate in the recall. The defect is related to wear and can happen unexpectedly, even if your unit has worked perfectly until now.
Q: I lost my receipt. Can I still get a replacement?
A: In most cases, yes. The recall is based on the model number of the appliance itself, not your proof of purchase. Having a receipt can help with refund requests, but it is not always required for a replacement unit.
Q: What if I bought my air fryer second-hand?
A: You are still eligible for the recall. The remedy applies to the unit, regardless of the original purchaser. Follow the same steps to register the model number you have.
Q: How long will the replacement take to arrive?
A: Processing and shipping times can vary, but you should expect it to take several weeks. The company will provide an estimated timeline when you submit your claim. High volume can sometimes cause delays.
Q: Is the replacement model different?
A: Yes. You will receive a newer, re-engineered model that has been designed to correct the latch issue. It will be a comparable or upgraded version.
Q: Can I get a different color or model as my replacement?
A: Usually, replacements are for a functionally equivalent model. Color and specific model variations may be subject to availability. You can sometimes contact customer service to discuss options, but the primary goal is to provide a safe unit.
Q: What if I already had an incident with my air fryer?
A: You should report it immediately on the recall website. There will be a section to detail any incidents, injuries, or property damage. This information is critical for safety monitoring.
Final Checklist for Ninja Air Fryer Recall Owners
To make sure you’ve covered everything, here’s a quick recap list:
– [ ] Unplug and stop using the air fryer immediately.
– [ ] Locate the model number on the bottom of the appliance.
– [ ] Confirm it is an AF101, AF100, AF080, or AF080C model.
– [ ] Visit the official Ninja recall website or CPSC page.
– [ ] Submit your claim with the model number, date code, and contact info.
– [ ] Choose your preferred remedy (replacement or refund).
– [ ] Wait for confirmation and shipping details.
– [ ] Once the new unit arrives, dispose of the old one as instructed (e.g., cut the cord).
Taking these steps promptly ensures your kitchen is safe. While it’s an inconvenience, the free replacement program is a responsible solution from the manufacturer to make things right. Remember, never use a recalled appliance, even while waiting. Your safety is worth the short wait for a new, safer model.